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At Classic Scrub, customer satisfaction is our top priority. If you are not completely happy with your purchase, we offer a simple and transparent return and refund policy.
– Items must be unused, unwashed, and in their original packaging.
– Returns must be requested within 7 days of receiving your order.
– Proof of purchase (order confirmation or receipt) is required.
– Customized scrubs with embroidery or special orders.
– Items that have been worn, washed, or damaged after delivery.
– Sale or clearance items (unless defective).
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
– Approved refunds will be processed within 5–7 business days.
– Refunds will be made to your original payment method (or bank transfer if applicable).
If you need a different size or color, you can request an exchange instead of a refund. Exchanges are subject to stock availability.
– Customers are responsible for return shipping costs unless the item is defective or incorrect.
– In case of defective or wrong item delivery, Classic Scrub will cover the return shipping cost.
To initiate a return or refund request, please contact us at:
đź“ž +92 300 2249884
📧 info@classicscrub.com
Our team will assist you with the process.
✨ We aim to make your shopping experience worry-free. Thank you for choosing Classic Scrub!
